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Should you invest with APMEX?


Company Background

Apmex Inc. is also known as the American Precious Metals Exchange and headquartered in Oklahoma. It is a company founded in January 2000, and business quickly expanded its service of operation across the country.

The business offers a wide variety of precious metals investment options to its prospective and current clients at reasonable rates.

Contact Details

Customer Service: Monday-Thursday 8 A.M. – 8 P.M. & Friday 8 A.M. – 6 P.M.
Phone: (405) 595-2100 (800) 375-9006 Fax: (888) 464-1258
Address: 226 Dean A. McGee Ave., Oklahoma City, OK 73102
E-Mail: [email protected]

What Does APMEX Offer?

Apmex as a precious gold investment company offers primarily gold, silver and platinum products. Customers can order products from the company website to be delivered to their home.

Below you can see the most popular products Apmex is offering to its customers.

  • Silver, platinum and gold American Eagles,
  • Royal Canadian mint,
  • Maple Leafs
  • South African Krugerrands.

Apart from bullion products, APMEX also offers pre-1933 coins, international currencies, and commemoratives.

Payment Options

If you buy a product, you will pay for it. However, not all businesses as flexible as Apmex when it comes to available payment options.

APMEX customers have a wide range of payment options that they can choose from.

💳Credit Card & PayPal Payments

You can use your credit card to purchase precious metals from Apmex. However, that can be in your favor only if you place bulk orders. Because it can help you to stack up credit card rewards to spend later on (pretty much free money).

That said, there is a %3 premium applied for credit card payments. Therefore plan ahead if it would worth buying precious metals using your credit card.

When you place an order the company must maintain their price for your order.(I think it’s 10 days but check yourself as well). Because gold investment companies are not paid at the same day you pay with your credit card. Banks pay the companies after sometime. But it shouldn’t be your concern since they have already took that in their calculation.

If your order is delivered through USPS. it can take several weeks to ship your order. In order to receive your order, you need to sign papers to get from the delivery guy. I guess that makes sense since this is not a pizza box they could leave an go.

The sale price will change according to the form of payment you choose. The regular price is available for credit card or PayPal purchases.

Using one of these payment options, you won’t get any discount. Therefore it may be a better idea to choose a different payment method.

Even if you get a cashback or credit card reward, it probably won’t compare with the %4 discount you get by paying through check or wire transfer. After all, payments by credit card and by Paypal are still viable options.

Bitcoin Payments

Apmex accepts BTC payments utilizing Bitpay. Also, BTC is not the only cryptocurrency you can pay your order.

Customers can choose to pay either with Bitcoin (BTC) or Bitcoin Cash (BCH). You can decide which payment option would be more convenient for you to use.

Although cryptocurrency payment may seem a cheaper option than using a credit card, there is a catch. In order to buy cryptocurrency with the cash, you will likely pay a certain percentage of commissions. That will disqualify cryptocurrency payment to be a cheaper alternative to credit card payment.

Therefore cryptocurrency payments are not my favorite. Also, in case of a difficulty there is no one that can help you to reverse the transaction. If you are making a bank payment, your bank is the intermediary that secures the transaction, and most probably ensures.

Anyways, if you choose to pay using your cryptocurrency, you’ll have 15 minutes to send your coins to the wallet address provided by Bitpay. Otherwise the contract will be time-out and you will need to start all over again.

If this occurs you can call Apmex customer support service. Also note, in order to pay with Bitcoin you’d need to use a Bitpay compatible Bitcoin wallet.

Check or Wire Transfer

This is hands down the best payment option you can choose. It is very simple to write a check and send that to the company. Wire transfers are also equally convenient and affordable compared with the earlier options I have mentioned.

However, wire transfers frighten many individuals. If you’ve never done a wire transfer it may seem a difficult process but in reality, it’s not at all.

Apmex will provide you all the steps you need to take if you decide to make a wire transfer to the company. All you’ll have to do is printing that paper out and going to your local bank.

Ask the bank representative for help and they will make the transfer for you. Please note banks charge a typical $20-30 service fee for a wire transfer that goes out. However, it is still nothing considering you make an investment of thousands of dollars if not millions.

The advantage of a wire transfer is that it is immediate. Once it reaches the account of the recipient then it is as awesome as cash. You don’t have to wait forever to clear your payment and your order would be processed immediately.


All domestic orders are shipped free if the amount is greater than $99. Free shipping is a nice option but for most bullion retailers it’s also fairly standard. If the order is smaller than $99 then the delivery costs are $9.95.

Orders are delivered fast typically in one to two business days. However, the payment method you choose may affect your order processing times. Every shipment is insured and a signature would be required upon delivery. The courier is usually either USPS or UPS.


Initial Setup Fees$50
Annual Admin Fees$75
Annual Storage Fees$100+ (Scaled Rate)
Minimum Purchase Amount$2,000
Preferred DepositoryDelaware Depository

Customer Complaints

While the business earned positive feedback from some investors, some unhappy customers complain about the second-rate coins shipped to them.

What they believe they haven’t got the best value for their money. Which can make investors to further explore other alternatives before investing with the company. 

Delivery Issues

There is a range of client concerns regarding the failure of the default delivery service that the company promises. This can be a major problem because it is only fair trade for everyone if your ordered items are delivered on time. Especially for physical metal deliveries, the value of ordered goods is subject to rapid changes due to its nature.

Unsatisfactory Customer Service

Shipping problems are among other problems you may likely have with Apmex. Therefore, those who are not happy with the late delivery continue to report and notify the customer service department with their complaints.

Unfortunately, most people have been disappointed by the delayed response to their problems, which contributed to their frustrations and anxiety.


Before you start investing in a specific business, it will help to assess its success and stand on numerous reputable companies in the industry. Below is the performance rating is given by reliable organizations after identifying consumer complaints and comments against Apmex.

Final Verdict

Although many people enjoyed the services like its variety of payment methods, strong authority ratings, and SSL encryption standard on their site, there are still a variety of considerations why it would be easier to search for an investment firm further.

Some factors why innumerable investors choose not to pick this business including:

  1. Not meeting with deadlines and defaults
  2. Unsatisfactory quality of service or products
  3. Long hold period trying to reach out a customer support representative
  4. A few complaints on BBB

Sad to say those are the drawbacks of working with Apmex.  Thus, choosing an investment firm that is more stable and trustworthy would be a more viable choice.

Always make your own research before making an investment decision.

🥇Recommended Investment Company in 2020: Regal Assets

Regal Assets stands out as the best precious metal and cryptocurrency investment company in 2020. The business is multiple times featured by Forbes, SmartMoney, and many other reputable publishers in the field. Either you want to buy gold with cash or rollover your IRA into a gold-backed IRA, Regal Assets is your one-stop-shop.

Here is why you should work with Regal Assets:

FREE first year, FREE set up, 7-day delivery, Flat rate annual fee, Brinks segregated storage, A+ BBB, #20 Inc. 500, 5-star Trustlink.

The company is offering a free Gold investment guide for a limited time, a free edition of Forbes magazine, and a free DVD revealing facts about the future of the dollar and US economy.