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Austin Coins Company Review

Austin Coins

For many years now, gold has retained a position of being the haven against financial risks. The world has seen wars, recession, inflation, and other general economic uncertainties.

But the world is yet to see the value of gold depreciate. And as a discreet person, you are probably looking to investing in gold too.

That is why I will be reviewing a significant dealer in the industry to help you get started. 

About Austin Rare Coins & Bullion

I can assure you that it is rare to find a dealer as old as Austin Coins in the precious metals industry. They have been around for over thirty years, and they remain as one of the leading companies in the industry today. 

Austin Coins, or Austin Rare Coins & Bullion, is a Texas-based company that has stood out in the United States as one of the most trusted firms.

At their service, you can find precious metals ranging from gold and silver bullion to the most excellent U.S. rare coins and ancient coins.

Now, being around for over thirty years is no joke in the industry. Apart from the experience which will be of gain to you, you can almost guess that they must operate with honest practices. And yes, they do have experienced, highly-trained staff working with them.

Their website claims that they have worked with tens of thousands of clients who needed guidance and reliable advice. And this same advice is what you are seeking for yourself, as a pre-requisite to having precious metals in your name.

So I guess you are wondering what the summary of all these is, what exactly can you expect from Austin Coins? Well, that's a simple question to answer. You can expect two things in all.

They help you get started at owning precious metals by giving you reliable and personalized information.

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And they also have a store of precious metals, where you can purchase yours. Still interested in all their services entails? You can read on as I have included all the details in this review.

History & Management

I guess I let a lot out earlier by telling you Austin Coins has been around for over thirty years. However, I'm sure you are interested in when the business started.

Austin Rare Coins commenced business in 1989. Austin Rare Coins started, focusing on only rare coins until 1996, when they added more experienced members to their management team.

And they started dealing as the full-service gold bullion and rare coins' firm they are today, becoming Austin Rare Coins and Bullion.

However, there was no information about the management on their website. But cheer up, I was able to get the information. I understand the importance of knowing who you are about to trust. So I will list below the management at Austin Rare Coins and Bullion.

  • Ryan Denby (President and CEO)
  • Brandi Massey (Marketing Assistant/Buyer)
  • Gunther Fraulob (Director of Design, Marketing, and Multi-Media)
  • Ross Busler (General Manager)
  • Mike Swingler (Senior Gold & Silver Specialist)
  • Seth R. Wheeler (Numismatist)
  • Kristal Larson (Administrative Assistant)
  • Bill Taft (Senior Sales Associate)

Now, this is quite the team, and Austin Coins has been able to work as a whole to provide clients with the best precious metals strategies. They focused their strength on security, privacy, and long-term profitability, hence their preference for rare coins.

But you will find with them a wide array of bullion also, even at low premiums. Today, Austin Coins principal members are also members of reputable organizations such as the:

Austin Coins is also part of the Better Business Bureau Online Reliability program, which shows their dedication to promoting such policies as honesty, security, and customer satisfaction in the business world today.

Contact Details

I'm sure you already see Austin Coins as a reputable dealer in the precious metals industry. Still, there is more to come, but first, let's answer the question of where you can find them. 

You can locate them as Austin Rare Coins, Inc. at 13809 Research Boulevard, Suite 405 in Austin, Texas. However, all appointments have been suspended by Austin Coins until further notice, which you will get by checking their website.

Their website retained the e-commerce facility, so you can still order your precious metals from their online store.

Services at Austin Rare Coins & Bullion

Earlier, I mentioned the two primary services at Austin Coins: advising clients on precious metals and selling the precious metals to clients. Let's go on now to learn their full services in detail.

Purchase of Precious Metals

Austin Coins believes in the balance and diversification of assets as a proven technique to help you build your wealth while protecting what you have. Hence, they made sure to provide you with a wide selection of precious metals in different classes. 

  • They provide gold and silver bullion to help give you a hedge. Also, you can readily liquidate their bullion products, making these an approved investment for both short and long-term goals.
  • They also offer pre-1933 coins so you can hold your metal with utmost privacy and leverage.
  • You can also buy rare coins from them to further diversify your assets.

So if you are looking to buy gold, silver, platinum, palladium bullion, U.S. rare coins, and ancient coins, you know where to get them now.

As I stated earlier, their website offers an e-commerce facility that enables you to buy daily with no minimum on the amount you can buy.

However, when going to buy at their physical location, you should bear in mind that they only receive appointments for orders that are worth $1,000 or more.

Sales of Precious Metals

Not only can you buy from Austin Coins, but you can also sell to them. They buy from clients, rare coins, and the most popular bullion products.

While they readily buy back from their former clients, a new client can only sell products worth $2,500 or more, which they must have earlier purchased from other dealers.

And yes, if what you desire is to exchange coins rather than liquidate the ones you have, Austin Coins remains one of your go-to dealers.

Quality Advice from Experts

I guess you have realized how important it is to get the best advice that relates specifically to you before investing in precious metals.

Well, with Austin Coins, you can get quality personalized advice to help you get started. With them, you can get the best market prices for quality precious metals. And to further ensure you of their quality, they will always grant you a 14-day money-back guarantee.

Payments & Shipping

Austin Coins accepts payments made by PayPal, Visa, MasterCard, Discover, and American Express for orders up to $5,000. For orders above $5,000, they usually require that you pay by bank wire or personal check. And you have a maximum of five business days to complete the payments. 

Regarding shipping, Austin Coins only uses the United States Postal Service, to include charges to cover for the insurance of your products.

Austin Coins promises a 5 to 10 days shipping time to get your product to you. And they do not currently ship beyond the soils of the United States.


Austin Coins currently does not store precious metals for clients. They only make sure to deliver the products to the location mentioned in the order.


I have mentioned what Austin Coins can offer you, but I think it's safe to check their reviews from those that they have previously served. I will be listing their ratings from trusted consumer advocacy websites.

  • BCA RatingAAA
  • TrustLink: Not Rated
  • Trustpilot: Not Listed

From the above, it is glaring that they have good standing when it comes to customer satisfaction, according to the BBB and BCA.

Are There Complaints?

Austin Coins currently have no complaints on BBB, which is a great feat.

However, I came across some complaints on Yelp. One was about a client looking to sell precious metals to Austin Coins but had been dismissed ‘rudely' by the picker of the call, as the metals in question were not up to the minimum they often buy from clients.

But Austin Coins President, Ryan already resolved the issue with the client.

⚠️Is Austin Rare Coins & Bullion a Legit Company?

I guess the question on your mind now is if they are entirely legit. Well, Austin Coins does have excellent ratings with BBB and even has members in reputable organizations of the precious metals industry.

However, there website and articles seem to focus on rare and ancient coins. And this sets up a red flag regarding their bullion products.

So you might want to consider checking out the authenticity of the bullion products from them because, in the end, it is all about being safe from questionable deals.

Pros and Cons

One of the most important factors to consider when making a choice is the pros and cons of your object of interest. Or how else can you be sure you are selecting the best for yourself among all the alternatives out there?

So then, let's consider the pros and cons that are associated with Austin Coins.

👍 Pros

  • Austin Coins has a team of experts to guide clients.
  • They offer a wide selection of precious metals to help broaden your diversification.
  • They offer a 14-day money-back guarantee.

👎 Cons

  • They have a minimum amount of $2,500 worth of metals that you can sell to them.
  • There is also a minimum order requirement of $1,000 to get an appointment at their office.
  • Although Austin Coins has good ratings, there is a low number of public reviews to be seen about them.
  • They offer no secure storage facilities to their clients.


There is no doubt that Austin Rare Coins & Bullion is an experienced dealer in the precious metal industry.

Hence, their claim to offer the best advice seems quite legit. They also have a wide array of products on display, so they do appear to be a reputable dealer in this business.

However, I could not find such services, such as retirement and storage services on their website.

So you might want to check out other alternatives with these options, especially if you are looking towards starting a gold IRA, or you prefer secure off-site storage for your assets.