Should You Work With Dillon Gage?

Dillon Gage

Company Background

Dillon Gage, founded in 1976 and has been working hard since then to help clients with precious metal and other banking needs.

For 40 years now they have served dealers, banks all over the world, and financial institutions alike doing what it takes to make sure their customers are taken care of right away.

Dillon Gage is a group of companies consist of following companies:

Dillon Gage Metals

Dillon Gage, the Metals Division's flagship company has been in business for over 40 years and is one of the most reliable metals trading firms around.

It is one of only a few companies authorized to buy directly from the US Mint, the Royal Canadian Mint, and a number of other sovereign mints around the world.

Dillon Gage has offices in the United States and Singapore, but they also manage inventory across 20 countries around the world.

They trade with both institutional clients as well as high-wealth private customers who meet certain financial and legal requirements.

Dillon Gage Refining

Dillon Gage Metals is able to process a wide range of materials, from low-grade bench sweeps and carpets up to high-grade scrap.

The company can take the most unusable scraps all the way through steps until they are finally smelted into pure gold nuggets or bars.

The Dillon Gage Refinery offers a simple, easily accessible service for refining gold and platinum.

They have up-front pricing so customers know exactly what to expect when turning in precious metals/ They are proud of our superior technology and equipment providing swift settlements for even the largest lots of precious metals.

The company also offers stone removal services that can recover even the smallest melee.

Once recovered, their on-staff diamond buyers can make you bid if you want to sell to Dillion.

Refining industries that Dillon Gage serves as below:

  • Pawnbrokers
  • Jewelry
  • Bullion dealers
  • Dental
  • Vacuum coaters
  • Medical
  • Mining

International Depository Services Group

International Depository Services Group operates secured and insured precious metal depositories in New Castle, Delaware (USA) as well as Mississauga, Ontario (Canada).

IDS provides efficient depository services to both financial institutions and the general public. The two IDS locations have LBMA credentials, which are provided by a leading international standards body. (have LBMA credentials).

IDS' Delaware location is a COMEX-approved gold, silver, platinum, and palladium depository.

The Intercontinental Exchange (ICE) has approved the Delaware location to store metals for the Exchange. IDS of Canada has the distinction of being approved by the IIROC.

Dillon Gage Technology Services

Dillon Gage began offering cutting-edge digital technologies to wholesale and institutional clients in 2012, with the goal of enhancing, supporting, and growing their precious metals-based businesses.

The company is the leading provider of trading platforms and technologies for financial institutions.

They understand the clients’ needs by providing data feeds, live spots, charts, turnkey websites, and more to meet their requirements.

Some of the company’s main technology products are:

  • Fiztrade
  • Mobile precious metal trading
  • IRAconnect
  • Fizconnect
  • Fizrefinery
  • Vaultdirect


Address: 15301 Dallas Parkway Suite 200 Addison, Texas 75001
Trading Contact No: 800.375.4653
Refinery Contact No: 888.436.3489


Dillon Gage asks for all first-time customers to fill out an application for an account before conducting any transactions.

Opening an account is free. Once you've finished your application all that's left is supplying them with your account number each time you submit a lot of gold bullion for refining.

Their refinery is DGI located at 11231 Gemini Lane in Dallas.

If you are sending metal for refinement there, then be sure to include this packing slip with your shipment and complete the shipping address on it.

Dillon Gage provides two types of assay services, the standard “fire assay” and XRF Assays.

The former method is more accurate than any other fire-assaying technique in existence today.

Below is a list of all services provided by the company.

Storage Services

IDS Group offers comprehensive and secure precious metals storage options for individuals, financial institutions, as well as corporations.

They specialize in personalized service which is why they offer a variety of solutions that are tailored to meet the needs of their customers.

IDS Group specializes in minting, refining, and trading both precious metal bullion (gold & silver) as well as base metals used for coins.

They serve a wide variety of clients from around the world including individuals to sovereign nations.

IDS is committed to providing the most secure and convenient storage for customer’s valuables.

With their use of the latest technology, customers can be sure that ISD is keeping an accurate inventory of everything in their vault with state-of-the-art sensors, and surveillance cameras monitoring the entire facility 7/24.

IDS' VaultDirect system automatically provides clients with a detailed account overview in real-time.

Clients can view their holdings, transaction history, and much more at any time through the online interface. The client can also submit requests to transfer metal or initiate delivery outside of IDS whenever they like by using this unique service.

IDS offers storage solutions customized to clients' needs, ranging from individual, private-investor, and dealer accounts to institutional accounts such as master-sub relationships.

The company also provides collateral custody accounts in order to facilitate precious metal loans and to provide lenders and borrowers with the necessary terms.


  • Gold, silver, platinum bullion
  • Gold, silver numismatics
  • Platinum bullion
  • Palladium
  • Copper
  • Diamonds
  • Swiss watches


The fees are calculated based on the incoming gross weight. The fee for lots larger than 50 ounces is 1%. The fee for lots less than 50 ounces is 2%. You can see the fee schedule page for more information.

Other than that every customer should expect an additional $30 assay fee per lot.

The company's turnaround time for precious metal scrap is considerably faster than that of other companies, as they are able to process high-grade karat gold in 48 hours or less.

Lots with gold filings take approximately 4 days to complete and customers receive automated email updates at each step of the process from receipt all the way through settlement.

The company requires that the pure gold (or combined gold, silver, and platinum) contained in each lot have a minimum value of $10,000. Lots having less than this amount are not accepted by the company.

The minimum value for Platinum group metals (platinum, palladium, rhodium) is $5,000.

The fee for Platinum is 10% on lots weighing less than 10 ounces and 5% on lots weighing more than 10 ounces. The fee for Palladium is 15%. The fee for Rhodium is 20%. PGMs are processed by the company usually in 7 business days.

Dillon Gage considers any bench sweeps sent to them as low grade and will take about 10 business days. The fees are 10-20% depending upon the quantity received by the company.

Dillon Gage accepts polishing dust, but there is a five-pound minimum requirement. Dillon pays 80% of the bid spot on the final content for bids under 10 pounds and 90% of the bid spot for bids over 10 pounds.

The processing time is usually 7-10 days as it is mentioned on the company website.

Customers can choose between several payment methods, including a check by regular mail, an overnight check for a $15 fee, a bank wire for a $35 fee, trading for coins and bars, or opening a pool account for future use.

Who are the clients benefiting from the storage services?

  • Individual investors
  • Corporate Custody accounts
  • Bullion dealers
  • Institutions
  • Wealth Managers
  • IRA/RSP Providers
  • Lenders/borrowers
  • Cryptocurrency investors


Dillon Gage is not listed with Yelp or TrustLink and is not accredited by BBB.


Dillon Gage Metals, based in Texas, has been serving the precious metals industry for nearly 30 years. They have now joined Questrade, a Toronto-based online discount brokerage, as a U.S.-based affiliate dealer.

This means that you can exchange and store precious metals with Dillon Gage Metals using a Questrade registered account like an RRSP or TFSA.

Dillon Gage owns IDS of Canada, where your gold is stored. Dillon Gage Metals accounts give you access to cutting-edge analysis tools as well as online bullion trading inside your RRSP or TFSA.