United Gold Direct Review

United gold direct

So you are preparing for retirement, and you have your portfolio set up- well diverse, but without physical gold. Wait! What?! With the current economic risks like inflation on the rise? Inflation can depreciate the value of these assets in no time.

Well, except precious metals. So why don't you open a precious metals IRA? Or you have trouble transferring funds to the one you opened already?

Don't sweat it! United Gold Direct can help you get your IRA accounts well-funded and running in no time.

About United Gold Direct

Have you heard about United Gold Direct before now? It will be weird if you haven't because United Gold Direct is one of the nationally recognized leaders in the precious metals industry.

And yes, if you have to be a leader in the industry, you must have a good reputation attached to your name.

So who- or what exactly is the United Gold Direct?

United Gold Direct is a company that offers you a full selection of precious metals. But you should know that when we talk about precious metals, we refer to these four valuable metals: gold, silver, platinum, and palladium. And United Gold Direct is a company that offers you all these in the forms of modern bullion and investment-grade coins.

Their primary focus is on helping clients transfer or rollover funds from an existing 401K or IRA to a precious metals IRA through a tax-free and penalty-free process.

This precious metals IRA is one that can effectively hold IRA-approved coins, which you will also get to buy effortlessly from United Gold Direct.

But what if you are looking to get these coins delivered to you, not to an IRA? United Gold Direct still has you covered! They also offer clients the opportunity to buy direct and take physical possession of precious metals through cash transactions.

And you don't have to be scared to put a call across to them. I heard they have a friendly staff, well-educated, and always ready to help out clients hoping to buy precious metals.

After all, their mission has always been, and I guess it still is, to build relationships that add value to their clients who are interested in investing in precious metals.

You only need to put a call across, and they will get you through a transparent process that will get you to acquire your physical metals.


United Gold Direct has been serving the precious metals industry since 1996 but opened locally in 2009. With these many years of service comes exceptional experience- and that is something you, an aspiring investor needs in a dealer.

United Gold Direct has thus, used this experience of theirs to help clients build up a professional precious metals portfolio well suited to individual needs.

This they continue to do today, helping their customers acquire precious metals for better diversification, protection, and profit-potential.

However, I couldn't find any information about United Gold Direct's founder or its management on its website. Nevertheless, the Better Business Bureau lists in their contact information a Mr. Marc Harrison, reported to be the Managing Director- and presumably, the founder.

However, what was mentioned on the website was that United Gold Direct remains active members of reputable organizations, including:

  • The American Numismatic Association (ANA)
  • Numismatic Guaranty Corporation (NGC)
  • The Industry Council on Tangible Assets (ICTA)
  • The Professional Coin Grading Service (PCGS)

Contact Details

United Gold Direct has three primary means of being contacted. You can either visit them at Westlake Village, California, or call one of their representatives. And for ease, you can use their online service, which is, of course, available at all times.

Services at United Gold Review

Purchase of Precious Metals

Having outperformed other assets in the market, every investor agrees that precious metals are vital parts of a diversified portfolio. And when you consider gold itself, you will soon recognize it as the world's ultimate currency- or asset.

It remains the purest form of money, and of course, the oldest and most durable of all wealth-preserving assets on earth. Compared to other assets, it doesn't involve that many counterparties, thus removing the risks that come with them.

Need I add that apart from gold being a valuable addition to your portfolio diversification and being a financial haven, it is one of the few investment assets you can hold in your hands.

And that comes with a sense of security. Now, buying these precious metals has been made a whole lot easier by United Gold Direct.

With their wide variety of gold, silver, platinum, and palladium, you can get all you need in one place. At United Gold Direct, your interest is no limitation as they have claims of being able to create you a portfolio that will even exceed your expectations. So what steps are involved with buying from United Gold Direct?

One, you have to put a call across to an expert at United Gold Direct. The expert will answer your questions, letting you know of the available precious metals.

After which you can decide the class of precious metals that meet your goals. And if you are finding it hard to make a decision, you can request the expert's help to create a fully diversified portfolio of various precious metals that fit your goals.

Once you make your decision, you can then decide if you want it shipped to you, or you want it added to your precious metals IRA.

Another thing you should probably know about buying from United Gold Direct is their minimum order amount of $1,500. That can be a combination of different precious metals.

Precious Metals IRA

Well, you have probably understood the importance of having precious metals in your retirement account.

However, the traditional IRA and 401K won't allow you to acquire precious metals. Hence, the need to create a self-directed IRA that can hold precious metals.

United Gold Direct makes itself available as a custodian to help you create your self-directed IRA. After creating the account, the next thing will be to fund it, and this can be done by transferring or rolling over funds from an existing retirement account.

United Gold Direct can also help you do this rollover without incurring taxes nor penalties. Also, for the safety of your metals, United Gold Direct makes use of the Delaware Depository that is widely known as a storage facility for assets.

Payments & Shipping

United Gold Direct accepts payments for the orders and shipping, handling, and insurance in cases of physical delivery of metals. You can make these payments through several options, including:

  • Bank Wire
  • Cashier's check
  • Personal check for orders below $10,000

United Gold Direct ships packages with the USPS mail and the United Parcel Service. It often takes between 24 to 48 hours to verify your cleared funds, and get your shipment in motion.

United Gold Direct pledges that packages get delivered within 10 to 28 business days, depending on market conditions. 

In other cases, you might be interested in having your packages sent to a third-party storage facility. United Gold Direct also makes sure to provide recommendations for such facilities when you deal with them.


I think we can now check the performances of United Gold Direct as some consumer advocacy websites have taken their time to rate them just as they do with every other company in the business world.

  • BCA Rating: Not Listed
  • TrustLink4.8-star rating based on 21 reviews
  • Trustpilot: Not Listed

From the above listing, it is clear that United Gold Direct has received outstanding consumer satisfaction ratings. However, I can't help but find it discouraging that they have a low count of reviews online for a company that has been in business for over ten years.

Are There Complaints?

Of all the reviews about United Gold Direct's services online, I only found an accusation that explained a slow-response customer service. And I think United Gold Direct demands an applaud for receiving just a complaint in about 20 reviews. 

⚠️Is United Gold Direct a Legit Company?

Considering their rating with BBB, I think they have proven themselves to be a legitimate company.

However, to decide an answer to this from customers' firsthand experience, I'm afraid the number of reviews isn't enough to support, nor is it sufficient to deny their legitimacy.

Pros and Cons

If, by now, you are considering reaching out to United Gold Direct, I think you might want to be a bit more patient. This section is where you weigh the positives and negatives attached to United Gold Direct.

👍 Pros

  • United Gold Direct handles IRA rollovers without incurring taxes and penalties.
  • They help clients with the storage of precious metals.

👎 Cons

  • There is a minimum order of $1,500 on all purchases
  • No e-commerce service
  • Payment options are limited to Bank Wires and Checks
  • Low count of reviews


United Gold Direct is an outstanding company that provides just about what every individual will need in the precious metals industry. But the minimum order and the limited payment options seem to exist to draw in only wealthy individuals.

And their low review count doesn't give you, a potential customer enough information on what former customers went through when dealing with United Gold Direct.

Anyway, I think you should check out other dealers that allow you to buy any amount you want. And of course, try getting a company with more reviews.